10-Game flex packs are available for office pick-up at 94 Free Street in Portland during regular business hours or to be shipped via USPS. Flex pack distribution and redemption will begin in August, 2019. We will notify you by email when ticket distribution has begun. Instructions on how to redeem your flex tickets for game seats will be provided with your flex pack. If you have any questions please call us at 833.GO.MAINE or email us at firstname.lastname@example.org. All sales are final, no refunds, exchanges or transfers.